17 OKR examples for Delivery Team
What are Delivery Team OKRs?
The OKR acronym stands for Objectives and Key Results. It's a goal-setting framework that was introduced at Intel by Andy Grove in the 70s, and it became popular after John Doerr introduced it to Google in the 90s. OKRs helps teams has a shared language to set ambitious goals and track progress towards them.
Crafting effective OKRs can be challenging, particularly for beginners. Emphasizing outcomes rather than projects should be the core of your planning.
We have a collection of OKRs examples for Delivery Team to give you some inspiration. You can use any of the templates below as a starting point for your OKRs.
If you want to learn more about the framework, you can read more about the OKR meaning online.
Best practices for managing your Delivery Team OKRs
Generally speaking, your objectives should be ambitious yet achievable, and your key results should be measurable and time-bound (using the SMART framework can be helpful). It is also recommended to list strategic initiatives under your key results, as it'll help you avoid the common mistake of listing projects in your KRs.
Here are a couple of best practices extracted from our OKR implementation guide 👇
Tip #1: Limit the number of key results
The #1 role of OKRs is to help you and your team focus on what really matters. Business-as-usual activities will still be happening, but you do not need to track your entire roadmap in the OKRs.
We recommend having 3-4 objectives, and 3-4 key results per objective. A platform like Tability can run audits on your data to help you identify the plans that have too many goals.
Tip #2: Commit to the weekly check-ins
Don't fall into the set-and-forget trap. It is important to adopt a weekly check-in process to get the full value of your OKRs and make your strategy agile – otherwise this is nothing more than a reporting exercise.
Being able to see trends for your key results will also keep yourself honest.
Tip #3: No more than 2 yellow statuses in a row
Yes, this is another tip for goal-tracking instead of goal-setting (but you'll get plenty of OKR examples below). But, once you have your goals defined, it will be your ability to keep the right sense of urgency that will make the difference.
As a rule of thumb, it's best to avoid having more than 2 yellow/at risk statuses in a row.
Make a call on the 3rd update. You should be either back on track, or off track. This sounds harsh but it's the best way to signal risks early enough to fix things.
Building your own Delivery Team OKRs with AI
While we have some examples below, it's likely that you'll have specific scenarios that aren't covered here. There are 2 options available to you.
- Use our free OKRs generator
- Use Tability, a complete platform to set and track OKRs and initiatives
- including a GPT-4 powered goal generator
Best way to track your Delivery Team OKRs
Your quarterly OKRs should be tracked weekly in order to get all the benefits of the OKRs framework. Reviewing progress periodically has several advantages:
- It brings the goals back to the top of the mind
- It will highlight poorly set OKRs
- It will surface execution risks
- It improves transparency and accountability
Spreadsheets are enough to get started. Then, once you need to scale you can use a proper OKR platform to make things easier.
If you're not yet set on a tool, you can check out the 5 best OKR tracking templates guide to find the best way to monitor progress during the quarter.
Delivery Team OKRs templates
We've covered most of the things that you need to know about setting good OKRs and tracking them effectively. It's now time to give you a series of templates that you can use for inspiration!
You will find in the next section many different Delivery Team Objectives and Key Results. We've included strategic initiatives in our templates to give you a better idea of the different between the key results (how we measure progress), and the initiatives (what we do to achieve the results).
Hope you'll find this helpful!
OKRs to successfully adapt and contribute to the new team and project
- Successfully adapt and contribute to the new team and project
- Establish effective rapport with 100% of the team members within the first month
- Facilitate team bonding activities or events
- Regularly communicate and provide feedback to the team
- Schedule one-on-one introductory meetings with each team member
- Fully understand project scope and deliver 3 actionable insights by end of month two
- Brainstorm and identify key areas for essential insights
- Develop and finalize three actionable insights based on analysis
- Review and dissect all project scope details meticulously
- Successfully deliver assigned tasks with at least 90% punctuality over the quarter
- Utilize a planner or digital tool for schedule management
- Regularly review and adjust task timelines as needed
- Prioritize tasks according to deadlines and important
OKRs to streamline high-quality project delivery at Goalkeep
- Streamline high-quality project delivery at Goalkeep
- Achieve 80% client satisfaction rate indicating smoother project delivery
- Conduct regular training focusing on client satisfaction
- Implement client feedback loops to strengthen project delivery
- Enhance communication for better client relations
- Train 100% of project team members on quality assurance best practices
- Monitor team members' progress and completion of training
- Identify a quality assurance training program or course
- Schedule training sessions for all team members
- Implement a standardized project management framework to reduce process inconsistencies by 30%
- Research and adopt a proven project management framework
- Identify current project management process inconsistencies
- Train staff on the new project management framework
OKRs to enhance delivery excellence through supporting responsible projects
- Enhance delivery excellence through supporting responsible projects
- Measure delivery performance improvements accurately
- Establish key performance indicators for delivery efficiency
- Implement a data tracking system for deliveries
- Analyze performance metrics regularly and objectively
- Increase system uptake by 20%
- Implement an effective marketing and promotion strategy
- Provide comprehensive user training and support
- Improve user interface for enhanced system accessibility
- Engage with project managers for successful implementation
- Schedule regular progress meetings with project managers
- Collaborate on problem-solving for project challenges
- Provide clear, constructive feedback for ongoing projects
OKRs to enhance work ethos focusing on integrity, speed, passion, and transparency
- Enhance work ethos focusing on integrity, speed, passion, and transparency
- Complete 100% of assigned tasks with zero integrity-related issues
- Review every task breakdown meticulously to understand expectations completely
- Prioritize and execute tasks with complete honesty and transparency
- Ensure ongoing self-audit and cross-checking work accuracy
- Improve project delivery speed, reducing turnaround time by 20%
- Streamline project workflows to eliminate unnecessary steps
- Implement more efficient project management tools
- Enhance team training for productivity improvement
- Increase 360-degree feedback scores on passion and transparency by 35%
- Implement proactive feedback mechanisms for immediate action
- Arrange workshops to enhance staff communication and transparency
- Promote passion through exciting company wide initiatives
OKRs to deliver projects on time
- Timely Project Delivery
- Increase team productivity by 15% with time management techniques
- Reduce project turnaround time by 20%
- Implement Agile project management methodologies for better time tracking
- Successfully meet every project milestone
OKRs to enhance the efficiency and reliability of IT services
- Enhance the efficiency and reliability of IT services
- Decrease system downtime by 20%
- Implement regular preventive maintenance on all system components
- Establish robust disaster recovery and backup plans
- Upgrade outdated hardware and software components
- Implement proactive maintenance on 95% of servers
- Assign a maintenance team to apply the protocol to identified servers
- Identify all servers needing proactive maintenance
- Develop and document a proactive maintenance protocol
- Increase customer satisfaction scores by 15% via improved service delivery
- Train staff in advanced customer service techniques
- Implement a robust customer feedback system
- Streamline service delivery for efficiency
OKRs to enhance customer advocacy throughout our service processes
- Enhance customer advocacy throughout our service processes
- Reduce customer complaints by 30% through improved service delivery
- Establish a proactive feedback system for customers
- Implement ongoing customer service training for all staff
- Regularly review and update service delivery protocols
- Increase Net Promoter Score (NPS) by 25% initiating customer-first policies
- Offer consistent, high-quality customer support and after-sales service
- Train staff on proactive customer experience strategies and techniques
- Implement customer feedback mechanisms for improved service provision
- Increase customer retention rate by 20% with personalized follow-ups
- Train staff in personalised customer service techniques
- Implement customer tracking software for personalized follow-up
- Create an effective customer feedback system
OKRs to enhance the efficiency and effectiveness of legal service delivery
- Enhance the efficiency and effectiveness of legal service delivery
- Increase client satisfaction rating to 95%
- Monitor feedback and swiftly address client complaints
- Conduct regular surveys to understand client needs and expectations
- Implement training programs to enhance customer service skills
- Reduce average case handling time by 20%
- Regularly review and optimize case handling strategies
- Streamline case-related processes and resources
- Implement efficient case-handling training for all staff
- Complete 100% of legal documents without any errors
- Update and correct any errors found immediately
- Review all legal documents thoroughly for accuracy
- Obtain professional legal counsel for document verification
OKRs to implement a new CI/CD platform for seamless software deployment and delivery
- Implement a new CI/CD platform for seamless software deployment and delivery
- Configure and successfully integrate the chosen CI/CD platform with the existing development toolchain
- Integrate the CI/CD platform with version control systems and build automation tools
- Test the integration to ensure a seamless workflow within the existing development toolchain
- Set up and configure the chosen CI/CD platform to align with the development toolchain
- Research and select an appropriate CI/CD platform for the existing development toolchain
- Identify and evaluate at least three potential CI/CD platforms based on specific criteria
- Improve the average deployment time by 30% through automation and optimization efforts
- Optimize server and network configurations to speed up deployment and improve efficiency
- Automate manual tasks during deployment process to reduce time and human errors
- Implement continuous integration system to streamline software deployment process
- Identify and remove bottlenecks in the current deployment workflow
- Increase deployment frequency by 50% compared to the previous quarter, with zero critical production incidents
OKRs to increase project engagement for delivery excellence
- Increase project engagement for delivery excellence
- Provide training for 100% of project teams
- Identify necessary skills for each project team
- Schedule and conduct training sessions
- Develop comprehensive training programs accordingly
- Implement feedback loop to continuously improve project delivery
- Develop a system for gathering and consolidating feedback
- Establish a routine for regular project status updates and review
- Implement changes based on feedback and review effectiveness
- Increase project adoption of systems by 20%
- Encourage feedback about the system for improvements
- Train team members on functionalities and benefits of the system
- Integrate system use into routine project processes
OKRs to streamline project management for timely delivery
- Streamline project management for timely delivery
- Implement a project tracking system for real-time monitoring and status updates
- Install and configure selected tracking system
- Research available project tracking systems and select appropriate one
- Train team on using tracking system
- Reduce existing project completion timelines by 20%
- Streamline work processes to reduce time-consuming steps
- Utilize project management tools for efficiency
- Implement more focused, effective team meetings
- Achieve 100% completion of intermediary milestones within scheduled deadlines
- Implement efficient workflow strategies for timely task execution
- Monitor progress regularly to ensure completion within deadlines
- Develop a detailed project timeline with intermediary milestones
OKRs to accelerate the delivery of consulting projects
- Accelerate the delivery of consulting projects
- Reduce project delays by 15% through enhanced resource allocation
- Assess and optimize team efficiency regularly
- Provide resource allocation training to project managers
- Implement a robust resource management software system
- Implement new project management tool and train all project members by week 6
- Schedule comprehensive tool training for all project members
- Implement the new tool and complete training by week 6
- Select suitable project management tool for our needs
- Achieve a 10% improvement in project completion speed by the end of the quarter
- Implement efficient project management tools and strategies
- Provide training for enhanced team productivity
- Regularly monitor and adjust timelines as needed
OKRs to develop a unified platform for third-party data delivery to mobile apps
- Develop a unified platform for third-party data delivery to mobile apps
- Enable integration of the platform with 5 different third-party data sources
- Identify 5 third-party data sources relevant to the platform
- Test and troubleshoot all data integrations
- Build API connectors for each data source
- Design and prototype the platform's functionality by testing with 3 mobile apps
- Develop prototype incorporating these designs
- Test prototype with 3 mobile apps
- Sketch designs for the platform's functionality
- Achieve a user satisfaction rating of above 85% after the platform is launched
- Quickly resolve any reported user issues
- Conduct regular feedback surveys with users
- Implement a user-friendly design for the platform
OKRs to enhance architectural vision and delivery quality
- Enhance architectural vision and delivery quality
- Achieve 90% client satisfaction rating for completed architectural projects
- Foster open communication for client queries
- Regularly monitor and evaluate client satisfaction
- Implement client feedback in final project designs
- Increase departmental collaboration on innovative design concepts
- Create shared online platform for design ideas discussion
- Establish interdisciplinary project teams for innovation design
- Implement regular brainstorming sessions across different departments
- Implement 2 new quality control measures to optimize project delivery
- Research effective quality control methods to address deficiencies
- Identify two deficiencies in the current project delivery process
- Develop and implement quality control measures based on research
OKRs to achieve consistent delivery of a high-quality application
- Achieve consistent delivery of a high-quality application
- Increase weekly cadence of successful application releases by 20%
- Integrate automated testing for faster bug detection
- Implement more efficient software development methodologies
- Enhance collaboration among development teams
- Decrease application issues reported post-release by 30%
- Implement a comprehensive quality assurance and testing process
- Prioritize regular updates and patches post-release
- Enhance pre-release user acceptance testing
- Enhance user satisfaction ratings on the application by improving it by 25%
- Develop and launch new desired features
- Prioritize and address reported bugs and glitches
- Implement frequent customer surveys to gather user feedback
OKRs to improve relationships and delivery results with internet customers and project managers
- Improve relationships and delivery results with internet customers and project managers
- Increase customer satisfaction ratings by 25% through improved communication protocols and response times
- Develop and enforce a timely customer response protocol
- Implement team training on effective communication and customer interaction
- Regularly review and adjust communication strategies based on customer feedback
- Boost customer retention rates by 15% through improved project management and after-sales follow-ups
- Track and analyze customer retention metrics regularly
- Develop an effective after-sales follow-up system
- Implement meticulous project management strategies for customer satisfaction
- Successfully complete 100% of projects within promised deadlines and budgets
- Streamline processes and eliminate unnecessary tasks
- Prioritize tasks based on urgency and available resources
- Regularly review and update budget and timeline
OKRs to enhance IT service delivery with 30% faster response time
- Improve IT service delivery response time
- Implement automation to decrease time spent on common IT tasks by 50%
- Identify common IT tasks that can be automated
- Research and select appropriate automation tools/software
- Develop and test automation scripts for identified IT tasks
- Implement automation and monitor progress for effectiveness
- Reduce average response time to IT tickets by 30%
- Implement automated ticket routing based on issue type and urgency level
- Provide ongoing training for IT staff on efficient ticket resolution strategies
- Regularly review and optimize ticket resolution processes based on performance metrics
- Establish a priority system based on business impact
- Train IT staff on new tools and processes to improve efficiency by 20%
- Increase the percentage of resolved tickets within SLA by 25%
- Improve ticket routing and escalation procedures
- Increase training and support for agents
- Review and update SLA benchmarks regularly
- Streamline communication channels with customers
More Delivery Team OKR templates
We have more templates to help you draft your team goals and OKRs.
OKRs to streamline service offering assistance process OKRs to optimize IT costs by reducing expenses by 20% OKRs to enhance network security measures OKRs to increase effectiveness of fraud detection systems OKRs to boost English proficiency for B1 level students OKRs to enhance platform performance through strategic commercial projects
OKRs resources
Here are a list of resources to help you adopt the Objectives and Key Results framework.
- To learn: Complete 2024 OKR cheat sheet
- Blog posts: ODT Blog
- Success metrics: KPIs examples