2 OKR examples for Corporate Customer Engagement

Writing good OKRs can be hard, especially if it's your first time doing it. You'll need to center the focus of your plans around outcomes instead of projects.

We have curated a selection of OKR examples specifically for Corporate Customer Engagement to assist you. Feel free to explore the templates below for inspiration in setting your own goals.

If you want to learn more about the framework, you can read more about the OKR meaning online.

Best practices for OKR

Your objectives should be ambitious, but achievable. Your key results should be measurable and time-bound. It can also be helfpul to list strategic initiatives under your key results, as it'll help you avoid the common mistake of listing projects in your KRs.

Building your own OKRs with AI

While we have some examples below, it's likely that you'll have specific scenarios that aren't covered here. There are 2 options available to you.

- Use our free OKRs generator
- Use Tability, a complete platform to set and track OKRs and initiatives – including a GPT-4 powered goal generator

How to track OKRs

Quarterly OKRs should have weekly updates to get all the benefits from the framework.

We recommend using a spreadsheet for your first OKRs cycle. You'll need to get familiar with the scoring and tracking first. Then, you can scale your OKRs process by using a proper OKRs-tracking tool for it.

We recommend Tability for an easy way to set and track OKRs with your team.

Check out the 5 best OKR tracking templates to find the best way to monitor progress during the quarter.

Corporate Customer Engagement OKRs templates

The examples have Corporate Customer Engagement Objectives and Key Results, but they may also include the tasks that can help you get there.

More OKR templates

We have more templates to help you draft your team goals and OKRs.

• OKRs to enhance individual skill set through learning and development
  upskillingcontinued-learningindividual-contributorproject-managerworkforce-developmente-learning-team
• OKRs to increase revenue through client acquisition using technology tools
  client-acquisitiontechnologydigital-marketing-specialistcustomer-support-agentsales-teamcustomer-service-team
• OKRs to improve cost efficiency through optimal resource allocation
  cost-efficiencyresource-allocationfinancial-manageroperations-managerfinancial-teamoperations-team
• OKRs to improve CX across the agency
  customer-experienceemployee-trainingcustomer-service-teamemployee-trainercustomer-supportemployee-training-department
• OKRs to increase online community subscriptions for startups
  online-communitystartupsmarket-researcherdigital-marketing-strategistmarketing-teamproduct-development-team
• OKRs to enhance satisfaction levels of IT Service Desk
  customer-satisfactionticket-resolutionit-service-desk-managercustomer-service-representativecustomer-service-teamit-service-desk-team

OKRs resources

Here are a list of resources to help you adopt the Objectives and Key Results framework.

• To learn: Complete 2024 OKR cheat sheet
• Blog posts: ODT Blog
• Success metrics: KPIs examples